FAQs – AAAjili
Frequently Asked Questions(Faqs) at AAAJILI: You can find detailed answers about transactions, game rules, account security, card registration, and playing games on mobile devices.
About the Games
How long can I view my transaction records?
You can access your transaction records for up to 30 days.
Where can I find the game rules and instructions?
Game rules and instructions are available in the respective game window. Players can review the rules directly from there.
How can I check the history of game results?
The process may vary depending on the gaming provider. Typically, you can view your game history by navigating to the Members section in the home menu and clicking on Betting Record.
What happens if the internet disconnects during a game?
If a disconnection occurs during or after a game, the game history will be reviewed. For prematurely disconnected games, the session will resume upon your next login. For further assistance, please contact our support team immediately.
Can I play games on my mobile device?
Yes, you can enjoy online slots and casino games on your smartphone. You can play directly via an internet browser or download our app, available for Android and iOS devices.
Bank-Related Information
How do I register my card?
You can register up to 2 cards under your account. Each bank account can only be linked to a single user. Sharing a bank card across multiple accounts is not allowed. If you wish to delete or update your bank details, please contact support.
Important Notice:
- Provide accurate bank details, including the bank name, account number, and payee name. Once submitted, this information cannot be changed.
- Bank account details are required only for withdrawals, not for initial registration. You must register your bank account before making a withdrawal.
Security
Is AAAJILI safe?
Yes, AAAJILI ensures all data transferred to and from the site is encrypted with 128-bit Secure Socket Layer (SSL) technology. Our systems undergo regular testing by third-party security experts, and a 24/7 Intrusion Detection System monitors network traffic to detect potential threats.
Is my account secure?
AAAJILI employs dual-password protection for login and withdrawals. Additionally, you can enable Google Authenticator for enhanced security. All account information is encrypted using SSL technology for maximum protection.
Fund Security:
AAAJILI partners with international financial security institutions and utilizes industry-leading encryption technology for secure transactions. This ensures safety, stability, and speed for all user deposits and withdrawals.
- A fund password is required for every withdrawal.
- Bank details cannot be modified after registration.
- Once registered, your bank account details will no longer be visible.